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One revolutionary development in business communications is cloud telephony. It allows you to switch from using traditional phone lines as your phone network to using the Internet. A leading provider of cloud-based PBX solutions, Yeastar caters to organisations with a range of features and services. Yeastar enables businesses to leverage the power of cloud telephony in various areas, including Greece and Cyprus.  This article will demonstrate how cloud telephony can address common communication problems and elevate a company to a new level. 

Cloud Telephony and its benefits: 

Cloud Telephony is the technology that enables phone calls over the Internet instead of traditional phone lines. This has several benefits, such as: 

• Cost Savings: Businesses do not need to invest in expensive hardware or maintenance for their phone systems. They only pay for what they use and can save on call charges by using VoIP instead of traditional landlines or mobile networks. 
• Scalability: Businesses can easily add or remove users, extensions, or features as their needs change. They do not have to worry about capacity limits or upgrading their equipment. 
• Flexibility: Businesses can access their phone systems from anywhere using any internet-connected device. They can also integrate their phone systems with other cloud-based applications, such as CRM, email, or productivity tools, to streamline workflows and enhance customer service. 
• Reliability: Businesses can depend on Yeastar's cloud platform, which guarantees high uptime and includes built-in disaster recovery mechanisms. They can also monitor and manage their phone systems remotely using intuitive web-based dashboards and portals. 
• Security:  Businesses can trust Yeastar's cloud platform, which uses advanced encryption and authentication methods to protect data and communications. They can also set their security policies and permissions, and control who can access their phone systems and how. 

Cloud telephony is an excellent option for businesses seeking the advantages of modern communication technology without the burden of managing their phone systems. Yeastar's cloud PBX solution stands out in the market, offering a wide range of features, an intuitive interface, flexible pricing, and outstanding customer support. 

Advantages of Yeastar Cloud Telephony: 

Yeastar sets itself apart from other solution by offering a unique combination of features, powerful capabilities, and strategic advantages. It provides a comprehensive set of features, including IVR, call queues, call forwarding, call recording, and more. Additionally, Yeastar offers instant messaging, presence, video conferencing, and integration with various CRM systems to enhance its unified communication solution. The scalability is unmatched, requiring no significant hardware investment, making it ideal for growing businesses. The user-friendly dashboards are designed fron non-technical users to manage and configure the system easily. Yeastar employs strong security protocols with failover and redundancy provisions, complementing its wide range of CRM system integrations and API access. Multiple pricing models offer flexibility, which is crucial when considering the low total cost of ownership and extensive support services. Yeastar is dedicated to continuous innovation, regularly introducing new features and enhancements to stay competitive and aligned with industry trends. Cloud telephony is an excellent choice for businesses looking to benefit from Yeastar's cloud PBX solution without the hassle of managing their phone system. 

Conclusion: 

Yeastar's cloud PBX solution is the perfect choice for businesses in Cyprus and Greece looking to benefit from cloud telephony. Unlike other solutions, Yeastar provides a comprehensive and reliable feature set, easy scalability, a user-friendly interface, strong security, flexible pricing, and continuous innovation. As a certified Yeastar reseller, IBSCY can assist any business in upgrafing their phone system with minimal hassle and maximum benefits. If you are interested in learing more about Yeastar's cloud PBX solution, please contact IBSCY today. 

Demetris Alexiou, is  a member of the sales team at IBSCY. With experience in multiple sectors including but not limited to Sales and IT support, with a deep and diverse background in the IT industry and Business Development experience. Demetris became a member of the team in July 2024